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For telemarketers having an AMCAT dialer, PCT offers
a series of add-on
programs
that enhance the core
dialer process.
Enhancement system.
- PCTRC
Remotely monitor the dialer from off the sales floor.
A "tabbed"
interface
shows
running campaigns and
statistics.
Add agents, monitor sales, run various
reports and perform many
other tasks
without
disturbing the dialer.
Perform leads management by extracting "stale"
leads from your
campaigns.
Use
the
export function
to create lists for re-import
or "scrubbing" against
the
various online DNC services.
Manage your local DNC list. Import files into the DNC
or look up/add
a single
number
to your dialer's
master DNC database.
- PCTVerify.
Runs on each agent station along with the AMCAT
agent software.
Click on the
program name on the
Windows task bar and instantly
expose the interface.
Sales are tied to the selling TSR and the verifyer.
Running multiple campaigns? The same program will
verify them all
and allow
you to tie the sale to the
campaign.
- ManDial
Works like your AMCat Dialer but is under control of the
sales agent. Dials "leads" under operator control for the
"high" end sales reps. Full lead management including
call-backs, to-do-lists and contact management. Codes
calls and calculates sales. Full reporting is included.
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